Professional Device Services

Professional Device Service & Insurance Solutions

Authorized Samsung Service Center • Bajaj Allianz Insurance Partner

Connect via WhatsApp

Professional Service Experience

Seamless communication through modern messaging platform

Service Requests

Submit device service requirements with documentation

Status Tracking

Real-time progress updates and notifications

Support System

Professional customer assistance available

Quality Assurance

Professional service standards and warranties

Multiple Ways to Connect

WhatsApp Support

+91 8006999806

24/7 Active

Messenger

Facebook Chat Support

Website

Official Portal

Visit Us

Civil Line, Bijnor

WhatsApp CRM Dashboard

Manage everything through WhatsApp integration

WhatsApp Commands

Customer Commands

*STATUS [CLAIM_NUMBER]*

Check claim status

*NEW CLAIM*

Start new claim process

*SUPPORT*

Connect with human agent

*TRACK [ORDER_ID]*

Track device pickup/delivery

Partner Commands

*DASHBOARD*

Get partner dashboard

*UPDATE [CLAIM_ID] [STATUS]*

Update claim status

*SLA STATUS [CASE_ID]*

Check SLA compliance

*ESCALATE [CASE_ID] [REASON]*

Manual escalation

*SLA REPORT*

Get SLA performance

*URGENT [CASE_ID]*

Mark as urgent priority

Customer Experience

Start New Claim via WhatsApp Check Claim Status Get Human Support

Partner Access

Partner Dashboard SLA Monitor Update Status Escalate Case

AI-Powered WhatsApp Bot Features

24/7 Availability

Instant responses any time of day

Multi-Language

Hindi, English, and Hinglish support

Image Processing

Analyze device damage photos

Quick Login

Or login with credentials

New partner? Register via WhatsApp

Submit Insurance Claim

You'll get instant WhatsApp updates throughout the process

WhatsApp Integration Active

After submission, you'll receive instant WhatsApp confirmation and updates at each step.

Professional Service Commitment

Our service standards with systematic follow-up:

• ✅ Initial Contact: 4 hours • ✅ Appointment Setup: Same day • ✅ Follow-up Day 1: 24 hours • ✅ Follow-up Day 2: 48 hours • ✅ Follow-up Day 3: 72 hours • ✅ Automatic Escalation: If needed

Customer Information

Full Name *

WhatsApp Number *

You'll receive all updates on this WhatsApp number

Email (Optional)

Address *

Device Information

Device Brand *

Device Model *

IMEI Number *

Purchase Date *

Incident Details

Incident Type *

Incident Date *

Incident Description *

Service Preference

Pickup & Drop

We collect and deliver your device

✓ WhatsApp tracking updates

Reimbursement

Get repaired externally and claim reimbursement

✓ WhatsApp document submission

After submission, you'll be redirected to WhatsApp for instant confirmation and live tracking.